Terms and Conditions of Sale

1. Tickets are not transferable to another day.

2. Tickets purchased online or over the phone from the Invercargill i-SITE will incur a $3 surcharge to cover postage and merchant fees.

3. All prices are shown in New Zealand Dollars.

4. Email notification will be sent when the ticket purchase has been processed and tickets will arrive in the post within four working days of receiving email notification. If you do not receive email notification within 24 hours of purchasing tickets please contact the Invercargill i-SITE on 03 211 0895. After receiving email notification, if ticket do not arrive in the post within four working days please contact the Invercargill i-SITE on 02 211 0895.

5. Children attending the ILT Kidzone Festival must be accompanied by a parent or caregiver over 14 years old.

6. All children remain the responsibility of their parents or guardians at all times during their attendance at the Festival.

7. Tickets are non-refundable except in the event that the Festival is cancelled. Once tickets have been purchased, this order cannot be cancelled.

8. The organisers are not obliged to replace lost or stolen tickets.

9. The organisers reserve the right with reasonable cause, to refuse admission or remove any person from the Festival.

10. The organisers take no responsibility for unaccompanied children and reserve the right to refuse admission to unaccompanied children.

11. The organisers reserve the right to make changes to the Festival Programme at any time.

12. While within the Festival area, patrons must not:

  • Distribute any printed material without prior consent
  • Use indecent language or behave in an indecent manner
  • Smoke within the Festival area

13. I understand that by entering the ILT Kidzone Festival, I may be filmed, photographed or taped and this may be used on future promotional materials ILT Kidzone produces. It is deemed that a person by entering the Festival consents to the ILT Kidzone Festival or third parties appointed by the Festival for photographing, filming or taping. The ILT Kidzone Festival or third parties appointed by the Festival can broadcast, publish, licence and use any photographs, film, recordings or images without compensation. The ILT Kidzone Festival, third parties and anyone acquiring from them a right to use the material are not liable to the subject for it use in any way.

14. For any queries related to the event itself please contact:

For any ticket related queries please contact the Invercargill i-SITE on 03 211 0895.